RTEC Communications

Archbold, Burlington/Elmira, Pettisville, Napoleon, St. Mikes Area

GET MOVING WITH RTEC EXPRESS HIGH SPEED INTERNET!

RTEC provides affordable internet connection that is fast, reliable, and always connected. You will have the ability to browse the internet, access email, and download files with lightning speed. With our service, there is no need for a second phone line. You get the best of the Web with remarkable speed. Free tech support is included!

Residential Fiber To The Home Monthly Pricing

(where available)

10 Mbps - Unlimited Data

$4295monthly
  • 10 Mbps / 10 Mbps
  • Includes Router

100 Mbps - Unlimited Data

$5495monthly
  • 100 Mbps / 100 Mbps
  • Includes Router

200 Mbps - Unlimited Data

$6995monthly
  • 200 Mbps / 200 Mbps
  • Includes Router

Broadband Facts

RTEC Communications

10 x 10 Res RTEC with Router

Fixed Broadband Consumer Disclosure

Monthly Price$42.95

This monthly price is an introductory rateNo

Additional Charges & Terms

  • One-Time Fees at the Time of Purchase
  • Installation$49.95
  • Government Taxesvaries by location

Discounts & Bundles

Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.

https://www.rtecexpress.net/local-telephone-ridgeville-corners/

Speeds Provided with Plan

  • Typical Download Speed11 Mbps
  • Typical Upload Speed11 Mbps
  • Typical Latency 3ms

Data Included with Monthly PriceUnlimited

Network Management

Read our Policy

Privacy

Read our Policy

Customer Support

Learn more about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumer

Unique Plan Identifier: F001719423410X10RESRTEC000

Broadband Facts

RTEC Communications

100 x 100 Res RTEC with Router

Fixed Broadband Consumer Disclosure

Monthly Price$54.95

This monthly price is an introductory rateNo

Additional Charges & Terms

  • One-Time Fees at the Time of Purchase
  • Installation$49.95
  • Government Taxesvaries by location

Discounts & Bundles

Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.

https://www.rtecexpress.net/local-telephone-ridgeville-corners/

Speeds Provided with Plan

  • Typical Download Speed101 Mbps
  • Typical Upload Speed97 Mbps
  • Typical Latency 3ms

Data Included with Monthly PriceUnlimited

Network Management

Read our Policy

Privacy

Read our Policy

Customer Support

Learn more about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumer

Unique Plan Identifier: F0017194234100X100RESRTEC0

Broadband Facts

RTEC Communications

200 x 200 Res RTEC with Router

Fixed Broadband Consumer Disclosure

Monthly Price$69.95

This monthly price is an introductory rateNo

Additional Charges & Terms

  • One-Time Fees at the Time of Purchase
  • Installation$49.95
  • Government Taxesvaries by location

Discounts & Bundles

Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.

https://www.rtecexpress.net/local-telephone-ridgeville-corners/

Speeds Provided with Plan

  • Typical Download Speed197 Mbps
  • Typical Upload Speed194 Mbps
  • Typical Latency 3ms

Data Included with Monthly PriceUnlimited

Network Management

Read our Policy

Privacy

Read our Policy

Customer Support

Learn more about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumer

Unique Plan Identifier: F0017194234200X200RESRTEC0

500 Mbps - Unlimited Data

$8995monthly
  • 500 Mbps / 500 Mbps
  • Includes Router

Broadband Facts

RTEC Communications

500 x 500 Res RTEC with Router

Fixed Broadband Consumer Disclosure

Monthly Price$89.95

This monthly price is an introductory rateNo

Additional Charges & Terms

  • One-Time Fees at the Time of Purchase
  • Installation$49.95
  • Government Taxesvaries by location

Discounts & Bundles

Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.

https://www.rtecexpress.net/local-telephone-ridgeville-corners/

Speeds Provided with Plan

  • Typical Download Speed486 Mbps
  • Typical Upload Speed484 Mbps
  • Typical Latency 3ms

Data Included with Monthly PriceUnlimited

Network Management

Read our Policy

Privacy

Read our Policy

Customer Support

Learn more about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumer

Unique Plan Identifier: F0017194234500X500RESRTEC0

  • Installation   –  $49.95
  • Static IP available for an additional monthly cost
  • Additional Router/Mesh Wifi service – $7.95

Business packages available, please contact our office for information and pricing.

1 GIG (1000 Mbps) Synchronous Internet Services

Measured Rate Use

(where available)

1 Gpbs – Measured Rate Data

Starting @ $54.95 monthly

1000 Mbps / 1000 Mbps

Tier Pricing Rates

Broadband Facts

RTEC Communications

1000 X 1000 Res RTEC with Router

Fixed Broadband Consumer Disclosure

Monthly Price$54.95

This monthly price is an introductory rateNo

Additional Charges & Terms

  • One-Time Fees at the Time of Purchase
  • Installation$49.95
  • Government Taxesvaries by location

Discounts & Bundles

Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.

https://www.rtecexpress.net/local-telephone-ridgeville-corners/

Speeds Provided with Plan

  • Typical Download Speed949 Mbps
  • Typical Upload Speed949 Mbps
  • Typical Latency 3ms

Data Included with Monthly Price< 1000 GB

  • Charges for Additional Data Usage1000-1749 TB +$20.00, 1750-2499 TB +$40.00, >2500 TB +$60.00
  • Data Usage

Network Management

Read our Policy

Privacy

Read our Policy

Customer Support

Learn more about the terms used on this label by visiting the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumer

Unique Plan Identifier: F00171942341000X1000RESRTE

a) Measure Rate Service “always” starts with “Tier 1” each month – final monthly rate is always dependent on total data usage at the end of the month.
b) Current customers can view current and historical data usage by contacting the office, or viewing online through our SmartHub application.
c) Customer is notified of Tier Changes through email/text messages.

How Much Speed Do You Need?

TAKE OUR QUIZ!
CONTACT US TODAY

GIG SERVICE FAQ

“1 GIG Service” is Fiber Gigabit capable access (download and upload) over our state of the art fiber to the premise infrastructure. Gigabit Internet is Internet speeds up to 1000 Megabits per Second (Mbps). Due to overhead in the service, most equipment can only achieve 95% of this advertised speed, or approximately 950 Mbps.

As more cloud services become available, upload will become as important as download. Unlike other Cable Modem and DSL providers that can only offer minimal upload speeds, Ridgeville Telephone/RTECEXPRESS 1 GIG Service offers a full GIG service in both directions.

Gigabit speeds are up to 500 times FASTER than a base wired residential connection. The chart below shows the speed increase you will gain compared to your current Internet package.

Your Current Speed New 1 GIG Service Speed 1 GIG Speed Increase
2 Mbps 1000 Mbps 500x FASTER
5 Mbps 1000 Mbps 200x FASTER
6 Mbps 1000 Mbps 166.6x FASTER
12 Mbps 1000 Mbps 83.3x FASTER
18 Mbps 1000 Mbps 55.5x FASTER
60 Mbps 1000 Mbps 16.6x FASTER
100 Mbps 1000 Mbps 10x FASTER

Speeds can vary due to your computer/device/router’s processor speed and capabilities.

 No.  Ridgeville Telephone Company/RTEC Communications will provide a router for your internet service.

Unlimited Data Tiers allow for unlimited data transfer throughout the month, with a fixed monthly cost for a specific bandwidth sized circuit (or “pipe” size).

Measure Rate Data Tiers are the allotted amount of data transfer on your Internet connection per billing cycle. Currently, Ridgeville Telephone/RTEC Communications “average” data usage per customer is around 6 GB per day. Your monthly costs are determined by how much data that you consume during any given billing cycle.

Think of it this way:

Being on the Internet is like purchasing water for your house. The size of the water pipe serving your house (maybe a 1 inch line) is equivalent to the size of the internet package you purchase – 10 Mbps to 1 GIG – the bigger the pipe, the more water (or data) that can flow through it. Also, a 1 GIG pipe serving internet to your house is more like an 8 foot pipe!

The Unlimited Data Tier does not care how much data (or water, in the case of your water service) you consume. The Measure Rate Data Tier is comparable to how many gallons of water are flowing through the pipe into your house, or how many “Giga-Bytes (GB)” of data is flowing into your house, and monthly billing is determined by that usage.

If you are a current Ridgeville Telephone/RTEC Communications subscriber, you can call our office to determine what your current usage is. To make a good determination of what tier you might land in during a billing cycle, we will ask you some questions about your Internet usage habits. Our Customer Support Representatives will also analyze your previous month’s Internet data usage. With this information, we will be able to help determine which probable Data Tier your household might land in.

Another option for our current customers is to log into their Smart Hub, and click on the “My Usage” tab, and you will be able to see your current and historical usage.

If you are not a Ridgeville Telephone/RTEC Communications subscriber, you should be able to get your monthly usage info from your current provider.

Ridgeville Telephone/RTEC Communications average data usage per customer is around 6 GB per day, so we have constructed tiers of usage to be able to provide the most bang for the buck for our residential customers.  Usage fees are an extremely fair and inexpensive, at approximately $0.10/GB, and as always, we will work with you to put you in the appropriate package, so you aren’t paying a bill that is outrageous or unfair.

Notes for Measured Rate Service:

  • Measure Rate Service “always” starts with “Tier 1” each month – final monthly rate is always dependent on total data usage at the end of the month.
  • Current customers can view current and historical data usage by contacting the office, or viewing online through our SmartHub application.
  • Customer is notified of Tier Changes through email/text messages.

Once on the 1 GIG Measure Rate Data Tier, our billing system will monitor your usage for the month, and bill according to the tier that you reach at the end of the billing cycle (start of month, to the end of month). Once you have reached 100% usage of a tier, you will automatically be bumped into the next tier. To keep the customer informed of where their usage is for any given month, you will receive email/text notifications once certain limits (50%, 90%, and 100% of usage) have been reached for each tier. Also, the customer will have access to their current usage through our SmartHub application (online account information).

We understand that metered usage isn’t for everyone and that some people just don’t like it. Rest assured, we aren’t changing any of the other internet packages to meter and they are staying unlimited for those that would rather have the comfort of unlimited over the speed experience of metered 1 GIG Service. The choice is always yours.